A soft inquiry happens when there is no credit decision being considered.
Soft inquiries are never considered as a factor in credit scoring models.
Hard inquiries have a temporary, negative affect on your credit scores. Hard inquiries are rarely the reason you might be denied credit.
Do all inquiries affect the score?
No, the only inquiries that count toward a FICO® Score are those that result from when a consumer actively applies for new credit. The FICO Score does NOT consider:
• Consumer disclosure inquiries — requests made by consumers to obtain a copy of their individual credit report in order to check it.
• Promotional inquiries — requests made by lenders in order to make pre-approved credit offers.
• Account review inquiries — requests made by lenders to review existing accounts with them.
• Employment inquiries — requests marked as coming from employers.
• Insurance inquiries — requests marked as coming from insurance companies.